Thursday, May 12, 2011
One of my daughters suffers with sweaty feet and I have always found that cheaper trainers don´t help the problems. When I bought a pair of Geox trainers at a very silly price in Marbella,I believed their claims based on all their research and technology. I was so convinced by all the blurb about their technology plastered all over the walls in their shop in La Cañada that I reckless and uncharacteristically tossed the receipt in the bin pretty much as soon as I had bought them. Roll on two weeks and Justin asked me "Didn´t you buy her new trainers?" My reply was yes and that she was wearing them. Well, he was horrified at the state of them to say the least. The front trim had peeled off and they could not longer be tightened where the velcro had peeled off.
I took them back to the store unfortunately without the receipt. I didn´t expect a refund, an exchange would have been a bonus but I expected them at least to take an interest given that they pride themselves on their technology and research. They told me I was lying that I had bought them recently and suggested that they had been worn in the campo. What???
I remained calm and polite despite their accusations and I suggested that perhaps that could send them to their engineers on my behalf which they just smirked at. In the end, I gave up but I emailed Geox customer service to explain what had happened and could that help me in anyway. I didn´t even receive an acknowledgement of my email. Useless!
Posted by Susan at 1:21 AM
Monday, May 09, 2011
I forgot how delicious these were as Justin and I scoffed a tray or three big ones this morning. They are so chocolaty and perfect with a big mug of coffee for a breakfast treat at home. I have been a bit put off having breakfast out recently after a bad experience in a cafe last week. I don´t know what possessed me to take the lid of my breakfast roll but to my horror there was a hair inside. I brought it to the staff´s attention who did not apologise or look at all embarrassed but didn´t charge me for the roll or the coffee that went alongside it!
Posted by Susan at 6:01 AM
Friday, May 06, 2011
Well, I was lucky enough to spend Easter in sunny England. I enjoyed the beach at Brighton and some good days out including Legoland in Windsor. The only problem is everywhere gets so busy and when you come back here it feels deserted. Hence, restaurants etc have such a tough time, there just isn´t the volume of people. In the south east of England I am sure that pretty sure that any restaurant etc could work as there are just so many people and also because customer service is really very good in general in comparison. I found again that people working in shops such as Marks and Spencer etc seem so much busier and keen than here. Many staff were ladies into their sixties that seemed very young and active and very much present in the workplace compared to here. So, just some thoughts and comparisons having spent a couple of weeks back in England.
Posted by Susan at 4:02 AM